Purchase On Line - Deliver to Store

Purchase On Line - Deliver to Store - FAQs

  1. Where do I go to pick up my Purchase On Line - Deliver to Store order?

    The Customer Service Desk. If it is not clear please ask one of our FIELDS associates and they will be happy to assist you.

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  2. Can a friend pick up my Purchase On Line - Deliver to Store order?

    Yes, you can have anyone pickup your order. This option is given to you at the checkout screen, you must provide your friend's name, phone number and email at this time. When it is time for pickup your friend must produce photo ID to ensure the paid for order is picked up by the correct person.

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  3. When will my Purchase On Line - Deliver to Store order be ready for pickup?

    There is nothing better than getting what you ordered so we will do a final check of all online orders to ensure availability and price, prior to shipment. When your order is ready to ship, you will receive a email confirmation prior to shipment. If we have challenges with your order we will notify you by email or phone.

    Your order will be sent to the store that you requested, on the next shipment leaving our warehouse. Depending on the location of your chosen store this could take up to 1 week to 10 days.  The store will advise you as soon as your order is received at the store. 

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  4. How can I return a Purchase On Line - Deliver to Store order?

    You can take it to the closest FIELDS location; remember to have your original proof of purchase with you.

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